Privacy Policy

At Renzo Valenti, we value your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from renzovalenti.com (the “Site”).

By using this Site, you agree to the terms of this Privacy Policy.

1. Information we collect

1.1. Device Information

When you visit the Site, we automatically collect certain information, including:

  • Browser type, IP address, time zone;
  • Cookies installed on your device;
  • Pages or products viewed;
  • Referring websites or search terms;
  • How you interact with the Site.

1.2. Order Information

When you make or attempt to make a purchase, we collect:

  • Full name;
  • Billing and shipping address;
  • Payment details (securely processed via Shopify);
  • Email address and phone number.

1.3. Marketing & Communication Information

When you sign up for our newsletter, promotions, or campaigns, we may collect additional information such as your preferences and contact details.

2. How we use your information

We use your personal information to:

  • Fulfil and deliver orders;
  • Process payments and provide invoices/order confirmations;
  • Communicate with you regarding your purchase;
  • Screen for potential fraud or security risks;
  • Improve and optimize our Site and user experience;
  • Provide targeted marketing, when consent is given.

3. Sharing your personal information

We may share your information with trusted third parties to help operate our store and services:

  • Shopify (e-commerce platform): Shopify Privacy Policy
  • Payment processors and shipping providers – to complete your transactions and deliveries.
  • Analytics and advertising providers (e.g., Google Analytics, Meta/Facebook Ads) – to understand customer behavior and optimize marketing.

We do not sell your personal information to third parties.

4. Behavioural advertising

We may use your personal information to deliver targeted advertising that we believe is relevant to you.

You can opt out of targeted ads here:

You can also visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

5. Your rights (GDPR & International)

If you are a resident of the European Economic Area (EEA), the United Kingdom or other jurisdictions with privacy laws, you have the right to:

  • Access the personal information we hold about you;
  • Request correction or updates to your data;
  • Request deletion of your personal data;
  • Restrict or object to certain processing activities;
  • Withdraw consent at any time (without affecting prior lawful processing);
  • Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at: 📧 privacy@renzovalenti.com

6. Data retention

We retain your order information for as long as necessary to fulfil the purposes outlined in this policy, unless you request deletion, or as required by applicable law.

7. International data transfers

As our store is hosted on Shopify, your information may be transferred and processed outside your country of residence, including in Canada and the United States. Shopify complies with recognized international data protection frameworks to safeguard your information.

8. Data security

We implement technical, administrative, and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

9. Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The latest version will always be available on renzovalenti.com.

11. Contact us

For more information about our privacy practices, questions, or complaints, please contact us:

support@renzovalenti.com
📍 Renzo Valenti – Privacy & Data Protection Officer